Refund policy
Returns & Refunds
Due to hygiene reasons, we do not accept returns or exchanges on opened or used lash products.
We do not offer refunds for change-of-mind purchases.
Faulty or Damaged Items
Please inspect your order upon arrival.
If your item arrives faulty, damaged, or incorrect, contact us within 7 days of receiving your order at:
Include your order number and a clear photo of the issue, and we’ll arrange a replacement or refund where appropriate.
If you’re unsure which lash style is right for you, feel free to reach out before ordering — we’re always happy to help ✨